It’s been three years of my carrying that burden around and to be honest, I had resigned myself to the fact that I was STUCK with it for another two years. I’d tried myself to have it removed and spent a lot of time and emotional effort trying but to absolutely no avail. My pleas fell on deaf ears. I was even told that ‘it never ever happens unless a mistake is made by the lending or collecting institution.

I want to thank you for instilling confidence in me from your very first phone call. You managed my expectations and were positive but also realistic. And you didn’t give up. At last, I can get a car loan at the going market interest rate, as opposed to the offers I had received of 2 to 3 times that rate because of my having a default.