Community & Support Resources
Free Consult
Review your credit file/debt & discuss your circumstances with your case manager
Plan
Provide you with all the options & gather the necessary documents
Implement
Contact your creditors & advocate on your behalf
Outcome
Work towards the most appropriate outcome for your circumstances.
Trusted Information. Independent Support. Practical Help.
At Simple Debt Solutions, we believe good outcomes start with good information.
While we may be able to assist with many credit reporting and debt-related matters, there are times when another organisation is better placed to provide specialised advice or support.
The organisations below provide free or low-cost information, support and assistance across a range of financial, legal and personal circumstances.
If you’re ever unsure where to start, please contact us. If we’re not the right service for your situation, we’ll do our best to point you in the right direction.
Financial Complaints & Consumer Rights
These organisations provide independent information about your rights and access to external dispute resolution.
Australian Financial Complaints Authority (AFCA) – Independent dispute resolution for financial complaints.
Office of the Australian Information Commissioner (OAIC) – Information about credit reporting, privacy rights and correction of credit information.
Financial Counselling & Money Guidance
If you’re experiencing financial difficulty or simply want independent guidance, these organisations provide free information and support.
ASIC MoneySmart – Independent guidance on borrowing, budgeting, debt, credit, scams and managing your money.
National Debt Helpline – Free, independent financial counselling and debt advice.
Small Business Debt Helpline – Support for small business owners experiencing financial difficulty.
Family Violence & Financial Abuse
If you’re experiencing family violence, coercive control or financial abuse, confidential support is available.
1800RESPECT – Australia’s national support service for people affected by domestic, family and sexual violence.
If you’re in immediate danger, always call 000.
Mental Health & Wellbeing
Financial stress can affect every part of your life. If you need additional support, these organisations are available to help.
Small Business Resources
Running a business can be challenging, particularly when financial pressures arise.
These organisations offer practical guidance and support for Australian businesses.
business.gov.au
Australian Small Business and Family Enterprise Ombudsman (ASBFEO)
We’re Here To Help
Every situation is different.
Whether you’re looking for information, trying to understand your options or simply don’t know where to start, we’re happy to point you in the right direction.
If we believe another organisation is better placed to assist, we’ll tell you.
Our goal has always been the same—to help people understand their options and move forward with confidence.
Need More Help?
If you’re not sure where to start, or you’d like to discuss your situation, please contact Simple Debt Solutions. If another organisation is better placed to assist, we’ll point you in the right direction.
